Home

Rental Fees & Tenant Protection Information…

Tenants, as well as paying your contractual rent payments you may also be required to make the following permitted payments outlined below:

Permitted Payments: 

  1. Before the tenancy starts (payable to {Goldfinch Estate Agent} ‘the agent’) A one off Holding Deposit equal to one weeks rent. For example, rent of £425 pcm x 12m = £5,100/52w = £98 therefore holding deposit would be £98.00  Please note that the deposit will not be refunded in the event of any false or misleading information given leading to non-start of a tenancy.
  2. Commencement of tenancy (payable to the agent) First month rent less holding deposit paid. Bond Deposit equal to first month’s rent (both to be paid in cleared funds prior to tenancy start date)
  3. During the tenancy (payable to the agent):  
  • Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate.
  • Payment of £15 plus vat per hour for the reasonably incurred costs of recovering for the loss of keys/security devices.
  • Change to a tenancy at an agreed fee of no more than £50 plus vat for changes such as making a change to the tenancy to allow pets to be kept in the property, a change of sharer in a joint tenancy or any other amendment which alters the obligations of the agreement.
  • Early termination fee: should you as tenant request to bring your tenancy to a premature end, reasonable fees will be charged but will not exceed the loss incurred by the landlord (either loss in rent and/or the costs for re-advertising). In this instance you will also be liable to contractual rent payments until a suitable replacement tenant is found.

 

Tenant Protection:

Property Bond Money Protection: Goldfinch Estate Agents are a member of The Deposit Protection Scheme (DPS), which is a client money protection scheme. You can find more details on our website page http://www.goldfinchestateagents.co.uk/tenancy-protection-schemes/ or by contacting our Rental Department.

 

Redress Scheme:

Goldfinch Estate Agents are members of The Property Ombudsman for Lettings. Membership Number D5718

 

Client Money Protection Scheme:

Goldfinch Estate Agents are a member of Money Shield, this is offers protection for client’s money reimbursing both landlord and tenant in the event of company closure or misuse of client money. Client money can include rents, deposits and funds for maintenance work. Money Shield Scheme Number: 58401850

Money Shield accounting rules can be found by clicking this link: https://cdn.ymaws.com/money-shield.co.uk/resource/resmgr/documents/money_shield_scheme_rules__a.pdf

These memberships provide you with an assurance that you will receive the highest level of customer service.